Please read these Terms and Conditions (“Terms”) carefully before using the kidXtore’s website or engaging with our services. These Terms outline the rights and obligations between kidXtore and users (“you” or “user”) of our website. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

WEBSITE USE & CONTENT

1.1 The kidXtore grants you a non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes.
1.2 The content on our website is provided for informational purposes only. We make no representations or warranties regarding the accuracy, completeness, or reliability of the content.
1.3 You should NOT reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any content from our website without our prior written consent.

PRODUCT INFORMATION & PRICING

2.1 We make every effort to provide accurate and up-to-date information about our products, including descriptions, images, specifications, and pricing. However, we do not guarantee the accuracy or completeness of such information.
2.2 We reserve the right to modify or discontinue any product or service without prior notice. We also reserve the right to correct any errors, inaccuracies, or omissions in pricing or product information.
2.3 The prices displayed on our website are in the specified currency and are subject to applicable taxes and shipping charges.

ORDERING & PAYMENT

3.1 By placing an order on our website, you make an offer to purchase the selected product(s) at the stated price. We reserve the right to accept or reject any order in our sole discretion.
3.2 Please note that all orders placed during the day will be processed on the following business day. Our team works diligently to ensure that orders are processed efficiently and accurately. The processing time allows us to prepare your order, perform quality checks, and ensure that all necessary details are in order before shipment.
3.3 Payment must be made in full at the time of placing the order. We accept the payment methods specified on our website.
3.4 We use reasonable efforts to ensure the security and confidentiality of your payment information. However, we cannot guarantee the absolute security of such information.

SHIPPING & DELIVERY

4.1 We will make reasonable efforts to ship the ordered products within the specified timeframe. However, we are not responsible for any delays or failures in delivery caused by factors beyond our control.
4.2 The risk of loss or damage to the products passes to you upon delivery. Please inspect the products upon receipt and notify us of any damages or discrepancies within the next 24-48-hour timeframe.
4.3 Please note that shipping charges are not included in the product prices and will be calculated separately based on the postal codes of the delivery addresses. The specific shipping charges for your order will be provided during the checkout process before finalizing your purchase. These charges are determined by the shipping carrier and may vary depending on the destination and package weight. We strive to provide the most accurate and competitive shipping rates available. If you have any questions or need further information regarding shipping charges, please contact our team.
4.4 We occasionally offer discounts or promotional offers on shipping charges. These discounts may vary in terms of availability, terms, and conditions. To stay informed about any ongoing shipping discounts or offers, we recommend visiting our website or subscribing to our newsletter. Please note that any applicable discounts or offers will be applied during the checkout process, and the discounted shipping charges will be reflected in your final order total. For further inquiries or assistance regarding shipping discounts and offers, please feel free to contact our team.

RETURNS & REFUNDS

5.1 We do not accept returns or provide refunds except for products with a manufacturing defect that has been QAed by our team.
5.2 Returns and refunds on manufacturing defects are only applicable within 3 days of the date of purchase.
5.3 If your return is eligible and approved, we will provide you with instructions for returning the product. You will be responsible for the cost of returning and shipping the product.
5.4 Once we receive the returned product and verify the manufacturing defect, we will process the refund within 24 hours of receipt.
5.5 Refunds will be issued in the original form of payment or in the form of store credit.
5.6 Please note that the refund process may take a certain amount of time to complete, and the timeframe may vary depending on your payment provider.
5.7 Our Return and Refund Policy does not cover returns or refunds for products that have been damaged due to misuse, negligence, or normal wear and tear.
5.8 We reserve the right to refuse returns or refunds that do not meet the eligibility criteria outlined in our Terms & Conditions.
5.9 We reserve the right to modify or update our return and refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review these terms periodically for any updates.

INTELLECTUAL PROPERTY

6.1 All intellectual property rights, including copyrights, trademarks, and logos, displayed on our website are the property of kidXtore or their respective owners. You may not use, reproduce, or distribute any intellectual property without obtaining the necessary permissions or licenses.

DISCLAIMER OF WARRANTIES

7.1 Our website and services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, whether express or implied, regarding the operation, availability, accuracy, or reliability of our website or services.

LIMITATION OF LIABILITY

8.1 In no event shall kidXtore be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, even if advised of the possibility of such damages.

INDEMNIFICATION

9.1 You agree to indemnify and hold kidXtore and its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, or costs arising out of your use of our website or services or your violation of these Terms.

GOVERNING LAWS & JURISDICTION

10.1 These terms shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

MODIFICATIONS TO THE TERMS

11.1 We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting the revised terms on our website. Your continued use of our website or services constitutes your acceptance of the modified terms.

SEVERABILITY

12.1 If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

ENTIRE AGREEMENT

13.1 These Terms constitute the entire agreement between kidXtore and you regarding your use of our website and services, superseding any prior agreements or understandings.

If you have any questions or concerns about these terms, please contact us at sales@kidxtore.com.